Exchanges & Returns

Exchange (for frames only)

Exchanges are only accepted on frames that meet the following criteria:
-Cannot be filled with Rx lenses
-Unworn, perfect condition and include intact demo lenses that were originally sent with frames  
-Must be exchanged within 30 days of date of delivery

Ship with tracking to:
Kids Bright Eyes
PO Box 100
Fairplay, MD 21733

With the following information in the box with frame(s):-Name on Order

-Contact Phone number and email address
-Frame Name & Size you'd like to exchange for
-Cash or Check for Return Shipping & Handling in the amount of $6.95 to cover new frame shipment.
(or process this Return shipping cost here )

 

 

Return for Refund- (Frames only)

Returns are only accepted on frames that meet the following criteria:
-Cannot be filled with Rx lenses
-Unworn, perfect condition and include intact demo lenses that were originally sent with frames  
-Must be returned within 2 weeks from the date of delivery.

Ship with tracking to:
Kids Bright Eyes
PO Box 100
Fairplay, MD 21733

IMPORTANT: Refund amount will be price paid for frame, less $5.00 restocking fee per frame.  (shipping and handling is not refundable)

  ***Returns are not available on Eyepatches, Stay Puts, Easy Cleans, Rx Lenses and Straps

 

IMPORTANT: Exchanges are not available on Eyepatches, Stay Puts, Easy Cleans, Rx Lenses and Straps